- Available across Gatwick and nearby communities.
Please review our terms and conditions and booking terms for fixed fares and service standards covering your airport taxi booking UK and private hire services UK.
Last updated: October 20, 2026
These Terms and Conditions govern your use of bookairporttaxis.co.uk and all private hire travel services booked through our website, telephone support, or communication channels. By booking a journey with us, you agree to be bound by these terms.
We operate as a licensed private hire provider across the UK. All bookings made online or via phone are subject to vehicle availability and driver acceptance. Once your booking is confirmed, a confirmation email or message containing your travel details and fixed fare will be issued. It is your responsibility to verify that all journey details, including pickup date, time, address, and contact numbers, are correct.
All rates quoted on our platform are fixed fares based on the pickup and drop-off locations provided during booking. Fares include standard tolls where applicable, but additional charges may apply if you request route changes, extra stops, or extended waiting times beyond the standard complimentary period. Payments must be made securely online using supported payment methods prior to commencement of the journey, or as agreed during telephone bookings.
Passengers are required to behave respectfully throughout the duration of the journey and adhere to UK vehicle safety regulations, including wearing seatbelts. Excess luggage beyond the capacity specified during booking may result in additional charges or require a vehicle upgrade. We reserve the right to refuse transport to any passenger displaying abusive behavior, intoxication, or conduct that threatens safety.
We make every effort to ensure drivers arrive punctually for scheduled pickups, we cannot be held liable for delays caused by severe weather conditions, unexpected road accidents, extreme traffic congestion, or severe flight or train disruptions outside our control. In such events, our support team will communicate updates promptly to reschedule or adjust pickup plans.
We take reasonable measures to ensure safe and comfortable transport. However, we are not responsible for indirect losses, missed onward connections, or financial damages resulting from unexpected delays beyond our reasonable control. Passengers are advised to allow sufficient travel time when planning journeys to critical destinations.
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify these Terms and Conditions at any time. Updated versions will be published directly on this page with a revised date. Continued use of our website or services constitutes acceptance of the modified terms.