Privacy Policy

Welcome to our privacy policy and data protection policy. We protect your privacy while processing your airport taxi booking UK and private hire services UK, ensuring full compliance with UK data protection standards

Privacy Policy

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or booking over the telephone, you can be assured that it will only be used in accordance with this privacy statement. We may update this policy from time to time by updating this page. You should check this page periodically to ensure that you are satisfied with any changes.

1. Information We Collect

We may collect the following information to facilitate your journey bookings: name and title, contact details including telephone number and email address, demographic details such as postcodes, pickup locations, drop-off destinations, travel preferences, and specific routing notes, along with other information relevant to customer feedback, support inquiries, or promotional offers.

2. How We Use the Information

We require this information to understand your travel requirements and provide a high standard of service, specifically for internal record keeping and managing your travel bookings, improving our fleet services, driver training, and overall client experience, and periodically sending promotional updates about new coverage areas, special corporate rates, or exclusive offers using the email address you have provided.

3. Data Security

We are fully committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented physical, electronic, and managerial procedures to safeguard and secure the data we collect online. While we use standard encryption and security protocols once your data is received, the transmission of information via the internet is never entirely secure. Any transmission is at your own risk, but we take every measure possible to protect your personal details.

4. Cookies Policy

Cookies are small text files containing data stored on your device when you visit our website. These files allow our booking platform to operate seamlessly and improve your online experience. Session cookies remain active only for the duration of your visit and are automatically deleted when you close your browser. Persistent cookies remain on your device for a predetermined period to recall your preferences and booking details for future visits. Like most digital platforms, we utilize analytical services to monitor website performance and improve user experience. You can configure your browser to reject cookies, though doing so may interfere with the functionality of our online booking system.

5. Links to External Websites

Our website may contain links to other relevant websites of interest, such as flight and train schedule tracking portals. However, once you use these links to leave our site, we do not hold control over external platforms. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites.

6. Controlling Your Personal Information

You may request details of the personal data we hold about you, or request corrections if you believe any information is inaccurate or incomplete.

Please contact us directly through our official contact channels or support email at admin@bookairporttaxis.co.uk, and we will promptly update any records.